Contact Us

General Inquiries

For general questions about our platform, partnerships, or business opportunities:

Email: hello@archipelag.io

Technical Support

Need help with your account, workloads, or hosting setup?

Email: support@archipelag.io
Response time: Within 24 hours

Before contacting support:

• Check our status page for known issues
• Review the troubleshooting guides in our documentation
• Include your account email and a detailed description of the issue

Enterprise & Partnerships

Interested in enterprise features, volume pricing, or technical partnerships?

Email: business@archipelag.io
Response time: Within 48 hours

Enterprise inquiries should include:

• Company name and size
• Expected compute volume
• Geographic requirements
• Timeline and budget considerations

Security & Privacy

Found a security vulnerability or have privacy concerns?

Email: security@archipelag.io
PGP Key: Available upon request

We take security seriously and will respond to verified reports within 72 hours.

Media & Press

For press inquiries, interviews, or media kits:

Email: press@archipelag.io

Office

Archipelag.io
Amsterdam, Netherlands
Remote-first company

For fastest response, please use the appropriate email address above. We typically respond within 1-2 business days.